WHAT DATA WE COLLECT
Storage Whale customers and users voluntarily provide us with data, including data that can be used to identify, either directly or indirectly, an individual (“Personal Data”) when they purchase or use Storage Whale products and services (together, “Products and Services”) and access the Storagewhale.com website or portals (“Websites” or “Portals”).
Data Provided by Users and Customers.
Storage Whale processes data, including Personal Data, for a variety of purposes, such as:
We use certain automatic data collection technologies such as cookies, web beacons, pixel tags and other technologies to collect data, including Personal Data, when users or customers visit the Websites or Portals, use the Products and Services or interact with us, and may share this data with our third-party marketing vendors (including for example, advertising networks and providers of external services like web traffic analysis services and analytics tools). We explain these technologies below.
Cookies. Cookies are small text files placed on a computer by a web server when browsing online and are used to store user preference data so that a web server doesn't have to repeatedly request this information. A user may block cookies by activating the settings on the browser that blocks all or some cookies. However, if a user blocks all cookies (including strictly necessary cookies), a user may not be able to access all or parts of our Websites or Portals. We use the following cookies:
LINKS TO OTHER WEBSITES
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
WHEN AND WHY WE SHARE YOUR PERSONAL DATA
We do not and will not sell Personal Data to marketers or other vendors and we do not access customer stored data that is protected by our Products and Services for marketing purposes.
We may share data, including Personal Data, in the following circumstances:
Service Providers. Storage Whale may share data, including Personal Data, with our contracted third-party service providers ("Service Providers") in order to provide our Products and Services, Websites or Portals. We may share Personal Data with Service Providers who administer surveys and perform user analysis to better understand user needs and preferences. These Service Providers include business partners, payment and delivery services, advertising networks, analytics providers, credit reference agencies, social media companies, email distributors, marketing automation partners, customer survey companies, data storage and hosting partners, IT specialists and product developers.
Legal Purposes. Storage Whale may share data, including Personal Data, as necessary to comply with applicable law, court orders, governmental agencies, for the administration of justice, to protect vital interests, to protect the security or integrity of Storage Whale’s databases, products and services, websites, or to take precautions against legal liability.
Sale. In the event of a merger, consolidation, or acquisition of all, substantially all or a portion of Storage Whale’s business or assets, Storage Whale may share data, including Personal Data. Customers and users acknowledge and agree that data, including encrypted stored data and Personal Data that Storage Whale has collected, may be securely shared, disclosed and transferred to such successor or assignee.
Customers and users can opt-out of receiving marketing and promotional communications from Storage Whale by mailing a request to Storage Whale at: Storage Whale Customer Service, 145 West 7200 South, Suite A, Midvale, Utah 84047. We will continue to process Personal Data for the limited purpose of delivering operational and service-related communications relating to purchases, changes to products or services or policies, and other purposes as permitted by law.
RETENTION OF DATA
We may retain data, including Personal Data, for as long as necessary to deliver the Products and Services or as needed for other lawful purposes. We may retain anonymized or pseudonymized, aggregated data indefinitely or to the extent permitted under applicable law.
Subject to applicable data protection laws, customers and users have the following rights with respect to Storage Whale’s handling of Personal Data:
To exercise any of the above listed rights, contact customer support at: STORAGE WHALE, Attn: Privacy, 145 West 7200 South, Suite A, Midvale, Utah 84047. Storage Whale will process requests in accordance with applicable law and within a reasonable period of time.
Storage Whale does not knowingly collect or distribute any Personal Data from children under 13 years old. If a child under 13 has provided Storage Whale with Personal Data, the parent or guardian of that child should contact Storage Whale immediately at 145 West 7200 South, Suite A, Midvale, Utah 84047, to delete this Personal Data.
Storage Whale and its third-party cloud storage providers have reasonable and appropriate technical and organizational security measures in place to protect against unauthorized processing, loss, misuse and alteration of Personal Data under its control, including: (a) pseudonymization (such as where data is separated from identifiers so that linkage to an identity is not possible without additional information that is stored separately) and encryption, (b) ensuring the ongoing confidentiality, integrity, availability and resilience of systems and services used to process Personal Data, and (c) ensuring a process for regularly testing, assessing and evaluating the effectiveness of technical and organizational security measures. Please be advised that we cannot, and we do not believe that anyone can, genuinely guarantee or warrant absolute security of Personal Data disclosed or transmitted via the Internet to us or a third-party. As a result, absent Storage Whale’s gross negligence, customers and users agree to not hold Storage Whale responsible for the theft, destruction, loss, damage or inadvertent disclosure of Personal Data or other data provided to Storage Whale.